← The Flow Equation

Chapter 3

The Waiting Room

Most of an order’s life is spent doing nothing.

The questionIf you followed one order end to end, would it spend more time working or waiting?

Most of the time lost in any system is not in the work, but in the waiting between the work.

The scene this idea comes from publishes here later this summer.

You do not have to wait for it. Chapter 10 of the book, the one where the whole logic becomes visible, is ready to read now.

I will ask you one question back: which sentence in it describes something you are living through right now?